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Apple Certified Support Professional (ACSP)

Related Resources: Books   

This vendor-specific Certification is Offered By:
Apple Computer
Cupertino, CA USA
Phone: 408-996-1010
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Skill Level: Foundation                          Status: Active

Low Cost: $200 (shortest track)               

Summary:
For individuals with understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This certification addresses the technical skills needed by a Mac OS X specialist who works as a support professional or otherwise assists Mac OS X users with technical issues. Previously named Apple Certified Help Desk Specialist (ACHDS) but changed its name with Mac OS X Leopoard release.

Initial Requirements:
You must pass one exam ($200). Training is available through Apple but is not required.

Continuing Requirements:
None specified


See all Apple Certifications


Vendor's page for this certification