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Avaya Certifications

Avaya Certified Associate (ACA)

Skill Level: Foundation                          Status: Being phased out
An entry-level certification for individuals who integrate voice networking, data networking, and applications into powerful business communications solutions. ACAs design, implement and support Avaya solutions in a real world environment. The ACA Certification is required to pursue any higher-level Avaya credential.

Avaya Certified Implementation Specialist (ACIS)

Skill Level: Foundation                          Status: Active
For individuals who have a basic understanding of how to install, configure, and troubleshoot a specified Avaya product or product family.

Avaya Certified Solutions Specialist (ACSS)

Skill Level: Intermediate                          Status: Active
For individuals who have an advanced level of proficiency to design, implement and troubleshoot voice and real-time communications architectures for enterprises using the latest solutions, technologies and protocols.

Avaya Certified Specialist (ACS)

Skill Level: Intermediate                          Status: Being phased out
This mid-level certification is for individuals who integrate voice networking, data networking, and applications into powerful business communications solutions. ACSs design, implement and support Avaya solutions in a real world environment.

Avaya Certified Expert (ACE)

Skill Level: Advanced                          Status: Being phased out

 

Avaya Certified Solutions Architect (ACSA)

Skill Level: Advanced                          Status: Pending
For individuals who implement, maintain and troubleshoot complex, highly-scalable, real-time communications architectures across diverse multi-vendor environments, employing best practices and real-life network designs.