Avaya Certified Specialist (ACS)
This vendor-specific Certification is Offered By:
Avaya
Highlands Ranch, CO USA
Phone: 800-288-5327
Email:
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Skill Level: Intermediate Status: Being phased out
Low Cost: $125 (shortest track)
Summary:
This mid-level certification is for individuals who integrate voice networking, data networking, and applications into powerful business communications solutions. ACSs design, implement and support Avaya solutions in a real world environment.
Initial Requirements:
You must hold the ACA Certification and pass one of Specialist Elective Exams ($125). Choose from two tracks, Design and Implementation.
Design Tracks include: Interactive Voice Response Systems, IP Telephony, LAN, Messaging, Multimedia Contact Centers and Proactive Contact Solutions.
Implementation Tracks include: Interactive Voice Response Systems, IP Telephony, LAN, Messaging, Multimedia Contact Centers and Proactive Contact Solutions.
Training is available but not required.
Continuing Requirements:
Certification is valid for two years.
