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Cisco, Corptax, EMC, Philips Healthcare, PTC, Symantec, and VMware Named Winners of Spring 2011 TSIA STAR Awards

Cisco Named to the STAR Awards Hall of Fame

SAN DIEGO & SANTA CLARA, Calif.--(Business Wire)--The Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, announced the winners of the Spring 2011 STAR Awards today at the Technology Services World (TSW) conference being held in Santa Clara, California.

The STAR Award Winners, by category, are:
  • Education Services Excellence in Enabling Customer Success — EMC
  • Excellence in Customer Commitment — Symantec
  • Excellence in Knowledge Management Practices — VMware
  • Excellence in Online Support — Cisco Systems
  • Excellence in Service Delivery Optimization — Cisco Systems
  • Excellence in Service Spare Parts Management — Philips Healthcare
  • Excellence in Use of Metrics and Business Intelligence — EMC
  • Excellence in Value-Added Support — Symantec
  • Innovation in Education Services — PTC
  • Innovation in Marketing Value-Added Services — Philips Healthcare
  • Professional Services Excellence in Enabling Customer Success — EMC
  • Small Company Excellence in Support — Corptax

In recognition of a cumulative 15 STAR Award wins, Cisco Systems was named to the prestigious STAR Awards Hall of Fame.

“These industry leaders set the pace for world-class in their respective industries,” said J.B. Wood, president and CEO of TSIA. “As STAR Award winners, they exemplify what it takes to strive for excellence in innovation and dedication to the profession of technology services. We were proud to honor them today at TSW Silicon Valley.”

The STAR Awards showcase technology companies who display exceptional leadership, innovation, and commitment to delivering world-class results. Companies seeking this award undergo a rigorous evaluation process, with the winners selected by TSIA’s service discipline advisory board members. Since 1990, the STAR Awards have become one of the highest honors in the service and support industry, acknowledging the contribution of companies of all sizes to the continual improvement of service and support delivery industry-wide.

About TSIA

The Technology Services Industry Association (TSIA) is the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. TSIA brings the technology services industry together.