Avaya Certified Associate

Skill Level: Basic Status: Active
For individuals who are entry- to mid-level engineers and associates in the IT or communications industries and are responsible for integrating voice networking, data networking, and applications. Accepted as an equivalent to the TIA CTP exam.

Avaya Certified Specialist

Skill Level: Intermediate Status: Active
For individuals who design or implement voice and data solutions and have at least three to five years of job experience in voice, data, and convergence technology or equivalent education. Choose from design or implementation tracks.

Avaya Certified Expert

Skill Level: Advanced Status: Active
For individuals who wish to demonstrate advanced expertise with Avaya CRM Products. Choose from Design or Implementation tracks.